About CSEM Technologies Ltd
CSEM Technologies (formerly Compressor services) have numerous years of experience within the air compressor industry – working with highly trained engineers and continually investing in the latest technology and training.
Our professional approach and quality of service have seen us appointed as authorised distributors for CompAir and Hydrovane.
We are based in the East Midlands but operate nationwide, with field service teams ensuring customer’s systems are kept running efficiently and that any breakdown is attended, wherever it may be located.
Our commitment to you
Of paramount importance to CSEM Technologies is customer service. Everything we do is geared to providing customers with the best possible products and services efficiently, while maintaining value for money.
It is what sets us apart from our competitors.
We have invested in new technology to ensure that our engineers reach customer destinations as quickly as possible.
To remove the task from clients of having to remember when routine servicing and checks are required, we operate software that automatically produces schedules, from which we can send reminders and arrange the necessary work. Customers can just leave keeping their systems in peak condition to us!
We appreciate that to provide the most appropriate and responsive services to customers our engineers need to be completely up to date with the equipment being used.
To this end, they are all trained by the main suppliers and manufacturers for which we are accredited to carry out warranty work. This means we can maintain and repair systems to accredited standard regardless of whether we supplied them or not.
Finance – if the financing of our products and services might be an issue we are able to provide tailor-made financial packages to our customers.
The Board of Directors recognises that the company and its staff have duties to act legally and responsibly regarding a range of issues.
To ensure it does so CSEM Technologies Ltd has drawn up, and adheres to, a series of policies.
A Health and Safety Policy;
A Quality Policy;
An over-arching Corporate Responsibility Policy